Answers to the most common questions about purchasing, installing, and using Linux-AI Premium. Can't find what you're looking for? Reach out at the bottom of the page.
Linux-AI Premium is a one-time purchase. There is no subscription, no recurring billing, and no yearly renewal fee. You pay once and the Premium ISO is yours to keep and reinstall as needed.
Payments are processed securely through PayPal. You can pay with a PayPal balance, linked bank account, credit card, or debit card without needing a PayPal account of your own.
After payment completes, PayPal automatically redirects you to the Premium download page, where you can download the Premium ISO file and its checksum for verification.
Yes. Your one-time purchase includes access to future Premium build updates as they're released, at no additional cost.
Linux-AI Premium is licensed for personal use on your own devices. If you plan to deploy it across many machines in a business or organizational setting, please reach out first so we can help make sure that's set up correctly.
If Linux-AI Premium doesn't work for you, contact us and describe the issue. We want you to be satisfied with your purchase, and we handle refund requests on a case-by-case basis.
Linux-AI Premium runs comfortably on modest hardware, but for the best experience with local AI models we recommend:
Use a tool such as Rufus (Windows), Balena Etcher (Windows, Mac, Linux), or the dd command (Linux/Mac) to write the downloaded ISO file to a USB drive of 16 GB or larger. All existing data on the USB drive will be erased in the process.
Yes. Linux-AI Premium boots and installs cleanly in VMware, VirtualBox, and QEMU/KVM. This is a great way to try it out before committing to a full installation on real hardware.
Yes, the installer supports installing alongside an existing operating system. As with any dual-boot setup, we strongly recommend backing up your important files before installing.
A checksum mismatch usually means the download was incomplete or corrupted in transit. Delete the file and download it again. If the checksum still doesn't match after a fresh download, contact us right away.
First, confirm your BIOS/UEFI boot order includes the correct drive. If the issue persists, boot the live USB again, note any error message shown, and reach out through the Contact page with the exact wording of the error — this helps us diagnose the issue quickly.
Premium includes a full suite of AI-powered desktop apps, all accessible from a single Premium Control Center launcher:
No. The AI models used by the Mail Assistant and other Premium apps run entirely on your own machine through Ollama, which is pre-installed and pre-configured. Once installed, these features work completely offline.
Linux-AI Premium ships with local language models already downloaded and ready to use, so there's no waiting on a first-run download. You can also add or swap models at any time through the Ollama AI Manager.
Yes. The Ollama AI Manager included in Premium makes it easy to pull, install, and switch between additional models from Ollama's model library, or your own custom models.
The Mail Assistant connects to any email account over standard IMAP and SMTP, which covers Gmail, Outlook, Zoho, and most other providers. Some providers (including Gmail) require you to generate an app-specific password rather than using your regular account password.
It lets you create, start, stop, snapshot, and manage virtual machines directly from the desktop — useful for testing other operating systems, software development, or running isolated environments without leaving Linux-AI Premium.
Voice Studio is provided as part of your Premium license for your own projects. If you have a specific commercial use case in mind, reach out and we're happy to clarify.
No. Linux-AI Premium's AI features are designed around local processing. Your emails, recordings, images, and prompts are processed on your own device by locally-running AI models — nothing is uploaded to an external AI service by default.
Linux-AI OS is built around a privacy-first philosophy. It does not phone home with usage analytics or telemetry by default.
Yes. Premium uses Ollama, an open-source local AI runtime, to run models directly on your computer's own CPU or GPU. You can confirm this yourself at any time by disconnecting from the internet and using the AI features normally.
Start with this FAQ page, since it covers the most common issues. If your question isn't answered here, use the Contact page and describe what you're seeing — including any exact error text — so we can help as quickly as possible.
Please reach out through the Contact page with a description of the issue, the steps that led to it, and, if possible, a screenshot. Detailed reports help us fix issues faster in future Premium builds.
Absolutely — feature requests from Premium users directly shape future updates. Send your idea through the Contact page.
If it's installed alongside another operating system, you can remove its partition and restore your original bootloader using standard disk management or partitioning tools from your other OS. If it's the only OS on the drive, simply reinstalling any operating system will overwrite it. If you're unsure how to safely remove it in your specific setup, contact us before proceeding.
If you couldn't find the answer you were looking for, we're happy to help directly.
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